PRIVACY POLICY OF C’EST LA VIE

1. General Information

This Privacy Policy defines the rules for processing and protecting personal data provided by customers using the C’est La Vie online store.

We respect our customers’ privacy and are committed to ensuring the security of all personal data in accordance with applicable United Kingdom laws.

2. Personal Data Collected

When placing an order or contacting the store, we may collect the following personal data:

• full name
• delivery address
• email address
• phone number
• payment details necessary for order processing

Providing personal data is voluntary but necessary for order processing and customer service.

3. Purpose of Data Processing

Customer personal data is processed for the following purposes:

• order processing and delivery
• customer support and communication
• handling complaints and inquiries
• payment processing
• improving store services and customer experience

4. Data Protection

C’est La Vie uses appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Customer data is treated confidentially and is not sold or shared with third parties for marketing purposes.

5. Sharing of Data

Personal data may only be shared with trusted partners necessary for order fulfilment, such as:

• courier and delivery companies
• payment service providers
• website hosting and technical service providers

All partners are required to protect customer data in accordance with legal requirements.

6. Cookies

The C’est La Vie website may use cookies to improve website functionality and user experience.

Cookies help us analyse website traffic and personalise content. Customers may disable cookies in their browser settings if they wish.

7. Customer Rights

Customers have the right to:

• access their personal data
• request correction of incorrect data
• request deletion of personal data where legally permitted
• object to data processing in certain situations

Requests regarding personal data can be made through the store’s contact channels.

8. Data Retention

Personal data is stored only for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

9. Changes to the Privacy Policy

C’est La Vie reserves the right to update this Privacy Policy at any time.

The current version of the Privacy Policy is always available on the store’s website.

10. Contact

For any questions regarding this Privacy Policy or personal data processing, customers may contact us through:

• email
• telephone
• social media channels